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The All Blacks need to rekindle their emotional connection with fans

Ian Foster, the head coach of New Zealand All Blacks looks dejected after their defeat during the Rugby World Cup France 2023 Gold Final match between New Zealand and South Africa at Stade de France on October 28, 2023 in Paris, France. (Photo by David Rogers/Getty Images)

I’d like to see a rekindling of the emotional connection between the All Blacks and their fanbase.

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If there was a journey that Ian Foster was taking the team on during his tenure, it didn’t feel as if he took that many of us with them.

I thought the team was aloof, thin-skinned, and defensive. There was an air that they were better than us, without any justification for believing so.

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Being an All Black or All Blacks coach doesn’t entitle you to deference from the rest of us. There’s no right to respect simply because you hold a position that revered characters occupied before you.

You have to earn that yourself and I’m not sure Foster ever did.

In that regard, he created a team in his own image.

If the Crusaders do one thing better than most teams and franchises, it’s play for their people.

As much as the Crusaders’ success irritates much of the rugby populace, it’s arguably their parochial supporters that stick in the craw most. The term “one-eyed’’ was just about invented for Cantabrians.

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Winning stokes a bit of that, but it overlooks the lengths Canterbury and the Crusaders go to ensure their fans feel the team are absolutely representing them. That they matter and that the team would only be half as good without them.

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You can’t do siege mentality as a national team. It can’t be you against the rest of the world, you can’t have a disregard for everyone outside your exclusive group.

Scott Robertson will change that and he’ll need to, frankly.

Results might not be that flash in the first couple of years of his tenure. A number of seasoned campaigners won’t be available for selection and Robertson has to sell that to his new fanbase.

If we feel we’re part of the journey, then we’re more likely to forgive a hiccup or two.

I will give credit to Foster for one thing and that’s the All Blacks’ Rugby World Cup performances.

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There will always be suspicions about the degree to which he was the architect of things, once Joe Schmidt and Jason Ryan came on board, but the team did play reasonably well at the World Cup.

They had three matches of consequence, beating Ireland in one of them and losing to South Africa and France in the others. Given how badly they’ve played for much of the last four years, the All Blacks were actually pretty good in those games.

But there’s no doubt Foster has left the team in a poorer place than he found it.

Knockout

New Zealand
South Africa
11 - 12
Final
Argentina
New Zealand
6 - 44
SF1
England
South Africa
15 - 16
SF2
Wales
Argentina
17 - 29
QF1
Ireland
New Zealand
24 - 28
QF2
England
Fiji
30 - 24
QF3
France
South Africa
28 - 29
QF4

That matters because of everything that’s sacrificed in the name of All Blacks success.

The team has to win – and be likeable doing it – to justify the dilution of every team and competition below them.

They didn’t do that often enough under Foster and there’s no point in anyone pretending otherwise.

This isn’t a coaching era I’ll remember with fondness. Too much time was spent debating Foster’s merits or the capabilities of captain Sam Cane, for instance.

There became a sense that critics welcomed the team’s losses because it justified their negative appraisals.

We need a unifying force now and a coach who can enthuse a team and rouse a nation and produce results that we can all be proud of.

We need to feel a bit like Cantabrians do about Robertson and the Crusaders.

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Comments

22 Comments
N
Nickers 410 days ago

This is so true. I don’t think it falls squarely on Foster on Cane’s shoulders though. It’s like a collective malaise from the public in reaction to collective inertia at NZR. True or not, it feels like the priority is the All Blacks brand, and not the fans or people of NZ.

As painful as the loss to SA was, watching their fans and their reactions to it was amazing. The love people have for their team, and vice versa is not something I see in NZ. Fans and the media are openly hostile to the ABs, and at time over the past 4 years it has been mutual. I got the sense that the win meant so much more to the people of SA than it would have done to NZ.

I think the team has done everything they can to play for NZ, but there is definitely a connection missing. When Sam Cane talks about playing for the fans, there is no passion, even if he does mean it. It comes across like a talking point from the PR manager. You don’t see All Blacks players punching their chest and yelling “this is for New Zealand” the way we saw from Mbonambi.

Somehow NZR and the ABs need to rediscover that passion and connection with the fans.

a
atawhai 410 days ago

Fozzy and his boys worked hard and stood up to win back respect. I acknowledge him and the lads for that! That matters as a fan. Best wishes going forward mate!

A
Andrew 410 days ago

Well summed up. We fans have been utterly trashed over a long time by the NZRU with its devaluing of the NPC and SR to meet the perceived needs of rhe ABs and WorldRugby with its mindless laws and over officiating.

C
CO 410 days ago

Agreed

S
Silk 410 days ago

I have huge respect for the All Blacks. Maybe the AB supporters can shed some light on this. From afar it seems as if there is a definite correlation between the amount of support for the AB'S in NZ, depending on their success on the field. Is this true? If so why?
Is it because of competition from Rugby League?
In SA we do not have Rugby League. If so, then on a very small basis.
Here there is absolute support for the Boks… Win or lose. Disappointed in losses, yes. But always support.
To me the AB'S is a magnificent team and brand. Has the AB supporters become spoilt with their huge success over the years? Maybe they do not know the feeling of losing?
The AB's may have not won the WC, but they still did magnificently well.
NZ should be proud of them.

U
Utiku Old Boy 410 days ago

Agree Hamish. Foster and his team expected unquestioned loyalty regardless of performance. Cane summed it up when he described AB fans as “thinking they know about rugby, but not actually knowing” - an insular, self-entitled comment if ever there was one. Although Cane and Foster exceeded expectations at the RWC, it was only because they had set the bar so low in prior performances. They are a credit to themselves but AB expectations are excellence, innovation and humility. Foster kept implying he had knowledge others lacked but his team’s overall performance was sub-par and did not rise to meet the challenges of other nations during his tenure. Mostly, this was due to out-dated and already figured out game plans without resilience or innovation. This is the great hope for Robertson - that he can innovate and meet challenges while building a team environment that his players love.

P
Pecos 410 days ago

One photograph said it all for me. At the time of the sackings, an instagram pic of Ardie Savea hugging a sad faced teddy bear looking Foster with the caption “my coach” was vomit inducing. And shows just how bunkered, inward looking, & systemically skewed the team was.

Add in the narrative that the senior players were ready to walk out if Foster was sacked & an even bleaker picture is painted. But this is all hearsay as far as I know. Was there an official comment from Mark Robinson on this “walking out” ultimatum? Tail. Wag. Dog.

All in all, yes, a deep hearts & minds gulf between Team Foster & the outside-looking-in ABs’ fan base.

S
S 410 days ago

Can't agree. There are a lot of reasons why the Crusaders fans are like they are and most of them have nothing to do with rugby. Winning on a regular basis has made their supporters experts in all facets of the game.
Rugby has gone tribal in NZ. You’re dreaming if you expect everyone to get behind Robertson after the treatment dished out to Foster.

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JW 24 minutes ago
Does South Africa have a future in European competition?

I rated Lowe well enough to be an AB. Remember we were picking the likes of George Bridge above such players so theres no disputing a lot of bad decisions have been made by those last two coaches. Does a team like the ABs need a finicky winger who you have to adapt and change a lot of your style with to get benefit from? No, not really. But he still would have been a basic improvement on players like even Savea at the tail of his career, Bridge, and could even have converted into the answer of replacing Beauden at the back. Instead we persisted with NMS, Naholo, Havili, Reece, all players we would have cared even less about losing and all because Rieko had Lowe's number 11 jersey nailed down.


He was of course only 23 when he decided to leave, it was back in the beggining of the period they had started retaining players (from 2018 onwards I think, they came out saying theyre going to be more aggressive at some point). So he might, all of them, only just missed out.


The main point that Ed made is that situations like Lowe's, Aki's, JGP's, aren't going to happen in future. That's a bit of a "NZ" only problem, because those players need to reach such a high standard to be chosen by the All Blacks, were as a country like Ireland wants them a lot earlier like that. This is basically the 'ready in 3 years' concept Ireland relied on, versus the '5 years and they've left' concept' were that player is now ready to be chosen by the All Blacks (given a contract to play Super, ala SBW, and hopefully Manu).


The 'mercenary' thing that will take longer to expire, and which I was referring to, is the grandparents rule. The new kids coming through now aren't going to have as many gp born overseas, so the amount of players that can leave with a prospect of International rugby offer are going to drop dramatically at some point. All these kiwi fellas playing for a PI, is going to stop sadly.


The new era problem that will replace those old concerns is now French and Japanese clubs (doing the same as NRL teams have done for decades by) picking kids out of school. The problem here is not so much a national identity one, than it is a farm system where 9 in 10 players are left with nothing. A stunted education and no support in a foreign country (well they'll get kicked out of those countries were they don't in Australia).


It's the same sort of situation were NZ would be the big guy, but there weren't many downsides with it. The only one I can think was brought up but a poster on this site, I can't recall who it was, but he seemed to know a lot of kids coming from the Islands weren't really given the capability to fly back home during school xms holidays etc. That is probably something that should be fixed by the union. Otherwise getting someone like Fakatava over here for his last year of school definitely results in NZ being able to pick the cherries off the top but it also allows that player to develop and be able to represent Tonga and under age and possibly even later in his career. Where as a kid being taken from NZ is arguably going to be worse off in every respect other than perhaps money. Not going to develop as a person, not going to develop as a player as much, so I have a lotof sympathy for NZs case that I don't include them in that group but I certainly see where you're coming from and it encourages other countries to think they can do the same while not realising they're making a much worse experience/situation.

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