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World Rugby statement: England versus Argentina World Cup fan delays

(Photo by Henry Browne/World Rugby/Getty Images)

An investigation has been started by World Rugby after Saturday night’s Rugby World Cup match in Marseille began with a number of fans stuck outside the stadium due to delays in gaining entry to Stade Velodrome.

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Long queues formed in advance of the 9pm local time kick-off and some of the eventual 63,118 official attendance were said to have missed the early action – including Tom Curry’s yellow-upgraded-to-red-card – in a Pool D fixture that 14-man England comfortably won 27-10.

According to social media videos and pictures, queues had formed on the steps up to the stadium on the Boulevard Michelet side of the ground.

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A World Rugby statement read: “The France 2023 Organising Committee can confirm that it is taking steps to improve access to Stade de Marseille following delays ahead of the Rugby World Cup 2023 Pool D match between England and Argentina, which resulted in a number of fans taking their seats after kick-off.

“While all 63,118 ticket holders were able to take their seats and there were no reported incidents, fan experience is paramount to everyone involved in the staging of the tournament and we would like to reassure fans visiting Marseille that the following actions are being taken in partnership with all
stakeholders:

  • France 2023 are deploying more service volunteers to welcome fans to the Stade de Marseille and direct ticket holders to the appropriate entry points
  • There will be an increase of announcements on public transport in French and English to ensure that fans are directed to the right metro stop
  • Direct communications are being deployed to ticket purchasers reiterating key information including transport, entry points and gate opening times

“Communication to ticket purchasers via direct messaging, social, digital and news media will include reminders on the following information:

  • Access to the Stade de Marseille is via two metro stops (Line 2) depending on seating:
    – Rond-point du Prado stop for Jean Bouin access and North Stand – Entry 1
    – Marguerite Dromel stop for Ganay access and South Stand – Entry 2
  • The Stadium plaza will open three hours prior to kick off. The initial ticket and security check will take place on both sides of the stadium
  • We encourage ticketholders to enter the initial checkpoint early and enjoy the entertainment, food and beverage options on offer in the stadium plaza
  • Two hours prior to kick off a second ticket check will open for fans to access their seats and further food and drink options inside the venue. We encourage fans to proceed through this second check as early as possible
  • Fans are also reminded that limited food and (non-alcoholic) drinks are permitted inside the venue, this includes uncapped plastic bottles below 500ml, baby bottles, homemade sandwiches and any other food or drink required for duly proved medical purposes

“Fans are the heartbeat of the tournament and we would like to apologise to fans impacted by yesterday’s access challenges. We are working hard to enhance the experience for all visiting Marseille for Rugby World Cup 2023.”

Points Flow Chart

England win +17
Time in lead
55
Mins in lead
5
69%
% Of Game In Lead
6%
34%
Possession Last 10 min
66%
3
Points Last 10 min
7

The next game that will take place in Marseille is Sunday’s Pool B fixture featuring defending champions South Africa and Scotland, which has a 5:45pm local time kick-off.

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2 Comments
S
Stephen 438 days ago

"Fan experience is paramount! hey? Temps in the mid 20cs and higher, players getting water breaks, but fans not allowed to take in bottles of water.... but can buy it in Stadium. Sounds like the Ryanair business model at work. 🙄

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J
JW 3 hours ago
'Passionate reunion of France and New Zealand shows Fabien Galthie is wrong to rest his stars'

Ok, managed to read the full article..

... New Zealand’s has only 14 and the professional season is all over within four months. In France, club governance is the responsibility of an independent organisation [the Ligue Nationale de Rugby or LNR] which is entirely separate from the host union [the Fédération Française de Rugby or FFR]. Down south New Zealand Rugby runs the provincial and the national game.

That is the National Provincial Championship, a competition of 14 representative union based teams run through the SH international window and only semi professional (paid only during it's running). It is run by NZR and goes for two and a half months.


Super Rugby is a competition involving 12 fully professional teams, of which 5 are of New Zealand eligibility, and another joint administered team of Pacific Island eligibility, with NZR involvement. It was a 18 week competition this year, so involved (randomly chosen I believe) extra return fixtures (2 or 3 home and away derbys), and is run by Super Rugby Pacific's own independent Board (or organisation). The teams may or may not be independently run and owned (note, this does not necessarily mean what you think of as 'privately owned').


LNR was setup by FFR and the French Government to administer the professional game in France. In New Zealand, the Players Association and Super Rugby franchises agreed last month to not setup their own governance structure for professional rugby and re-aligned themselves with New Zealand Rugby. They had been proposing to do something like the English model, I'm not sure how closely that would have been aligned to the French system but it did not sound like it would have French union executive representation on it like the LNR does.

In the shaky isles the professional pyramid tapers to a point with the almighty All Blacks. In France the feeling for country is no more important than the sense of fierce local identity spawned at myriad clubs concentrated in the southwest. Progress is achieved by a nonchalant shrug and the wide sweep of nuanced negotiation, rather than driven from the top by a single intense focus.

Yes, it is pretty much a 'representative' selection system at every level, but these union's are having to fight for their existence against the regime that is NZR, and are currently going through their own battle, just as France has recently as I understand it. A single focus, ala the French game, might not be the best outcome for rugby as a whole.


For pure theatre, it is a wonderful article so far. I prefer 'Ntamack New Zealand 2022' though.

The young Crusader still struggles to solve the puzzle posed by the shorter, more compact tight-heads at this level but he had no problem at all with Colombe.

It was interesting to listen to Manny during an interview on Maul or Nothing, he citied that after a bit of banter with the All Black's he no longer wanted one of their jersey's after the game. One of those talks was an eye to eye chat with Tamaiti Williams, there appear to be nothing between the lock and prop, just a lot of give and take. I thought TW angled in and caused Taylor to pop a few times, and that NZ were lucky to be rewarded.

f you have a forward of 6ft 8ins and 145kg, and he is not at all disturbed by a dysfunctional set-piece, you are in business.

He talked about the clarity of the leadership that helped alleviate any need for anxiety at the predicaments unfolding before him. The same cannot be said for New Zealand when they had 5 minutes left to retrieve a match winning penalty, I don't believe. Did the team in black have much of a plan at any point in the game? I don't really call an autonomous 10 vehicle they had as innovative. I think Razor needs to go back to the dealer and get a new game driver on that one.

Vaa’i is no match for his power on the ground. Even in reverse, Meafou is like a tractor motoring backwards in low gear, trampling all in its path.

Vaa'i actually stops him in his tracks. He gets what could have been a dubious 'tackle' on him?

A high-level offence will often try to identify and exploit big forwards who can be slower to reload, and therefore vulnerable to two quick plays run at them consecutively.

Yes he was just standing on his haunches wasn't he? He mentioned that in the interview, saying that not only did you just get up and back into the line to find the opposition was already set and running at you they also hit harder than anything he'd experienced in the Top 14. He was referring to New Zealands ultra-physical, burst-based Super style of course, which he was more than a bit surprised about. I don't blame him for being caught out.


He still sent the obstruction back to the repair yard though!

What wouldn’t the New Zealand rugby public give to see the likes of Mauvaka and Meafou up front..

Common now Nick, don't go there! Meafou showed his Toulouse shirt and promptly got his citizenship, New Zealand can't have him, surely?!?


As I have said before with these subjects, really enjoy your enthusiasm for their contribution on the field and I'd love to see more of their shapes running out for Vern Cotter and the like styled teams.

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